Privacy Policy

1. Introduction

ZCT Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company information
• Payment information (processed through third-party payment processors)
• Communications with us (support requests, inquiries)
• Information provided when booking consultations or using our services

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To communicate with you about our services, updates, and promotional materials
• To respond to your inquiries and provide customer support
• To analyze website usage and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. We use the following services:

• Google Analytics: To analyze website traffic and user behavior
• Google Tag Manager: To manage and deploy marketing tags

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment Processors: To process payments for our services
• Analytics Providers: Google Analytics and Google Tag Manager for website analytics
• Cloud Service Providers: Google Cloud Platform for hosting and storing data
• Customer Support Tools: To provide customer service

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request copies of your personal data
• Right to Rectification: You have the right to request correction of inaccurate data
• Right to Erasure: You have the right to request deletion of your personal data
• Right to Restrict Processing: You have the right to request restriction of processing
• Right to Data Portability: You have the right to request transfer of your data
• Right to Object: You have the right to object to our processing of your personal data
• Right to Withdraw Consent: You have the right to withdraw consent at any time

To exercise any of these rights, please contact us at contact@zct-consulting.com.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: